We regret to inform that all goods sold are not refundable or exchangeable. Products are only exchangeable if they are defective and faulty. Chuckles & Cuddles reserves the right to disallow exchanges based on management's discretion.
Should a product be deemed faulty and an exchange is agreed upon, the customer shall bear the shipping cost of the item. In the event that the item to be exchanged is out of stock, we will refund you in full for the faulty item.
If you have further enquiries, please contact us at email@example.com.